This Privacy Policy describes how Pizzeria Sei (“we,” “us,” or “our”) collects, uses, discloses, and safeguards information about you when you visit our website at pizzeriasei.com (the “Site”), make a reservation, place an order, sign up for communications, contact us, or otherwise interact with our services (collectively, the “Services”). By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.
1. Information We Collect
Information You Provide Directly
We collect information you provide when you fill out a form, make a reservation, place an order, contact us, subscribe to communications, apply for a job, or otherwise interact with us. This may include your name, email address, telephone number, billing and delivery address, party size, dietary preferences, special requests, payment information, employment history (if applying for a job), and the contents of any messages you send us.
Information Collected Automatically
When you visit the Site, we (and our service providers) may automatically collect certain information about your device and browsing activity, including IP address, browser type, operating system, referring URLs, pages visited, links clicked, time spent on pages, approximate geographic location, device identifiers, and other diagnostic data. We collect this information through cookies, web beacons, log files, and similar technologies.
Information from Third Parties
We may receive information about you from third-party services we use to operate the Services, including reservation platforms (such as Resy), online ordering platforms, payment processors, analytics providers, and social media platforms. The information we receive depends on your settings and the privacy practices of those third parties.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, maintain, and improve the Services;
- Process and fulfill reservations, orders, and other transactions;
- Communicate with you, respond to inquiries, and provide customer support;
- Send promotional, marketing, and informational communications you have opted to receive;
- Personalize your experience on the Site;
- Analyze usage trends and the effectiveness of our marketing;
- Detect, prevent, and address fraud, security issues, and unlawful activity;
- Comply with legal obligations and enforce our Terms of Service;
- Carry out any other purpose disclosed to you at the time we collect the information.
3. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers. With third-party vendors and service providers that perform services on our behalf, such as reservation platforms, ordering and delivery platforms, payment processors, hosting and infrastructure providers, analytics providers, email and marketing platforms, and customer support tools.
- Business Transfers. In connection with, or during negotiations of, any merger, sale of company assets, financing, reorganization, bankruptcy, or acquisition of all or a portion of our business by another company.
- Legal Compliance and Protection. When we believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request; to enforce our policies; or to protect the rights, property, or safety of Pizzeria Sei, our customers, employees, or others.
- With Your Consent. With your consent or at your direction, including when you choose to share content via social media features.
- Aggregated or De-identified Data. In aggregated or de-identified form that cannot reasonably be used to identify you.
We do not sell your personal information in exchange for monetary consideration. To the extent any sharing of personal information for cross-context behavioral advertising constitutes a “sale” or “sharing” under the California Consumer Privacy Act, you may opt out as described in Section 9 below.
4. Cookies and Tracking Technologies
We use cookies, pixels, local storage, and similar technologies to operate the Site, remember your preferences, analyze traffic, and support marketing. Some cookies are essential and cannot be disabled without affecting functionality. You can control cookies through your browser settings, though disabling cookies may limit your ability to use certain features. We do not currently respond to “Do Not Track” signals.
5. Third-Party Services and Links
The Services may contain links to or integrate with third-party websites, products, and services (for example, Resy, payment processors, social media). This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party site you visit.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal, tax, accounting, and reporting obligations, resolve disputes, and enforce our agreements. When we no longer need to use personal information, we will delete or de-identify it in a manner consistent with applicable law.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will take steps to delete it.
9. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”), provides you with the following rights, subject to certain exceptions:
- The right to know what personal information we collect, use, disclose, and sell or share;
- The right to request deletion of your personal information;
- The right to correct inaccurate personal information;
- The right to opt out of the sale or sharing of personal information;
- The right to limit the use and disclosure of sensitive personal information;
- The right to non-discrimination for exercising your privacy rights.
To exercise these rights, contact us using the information in Section 13 below. We will verify your identity before responding. You may also designate an authorized agent to make a request on your behalf in accordance with applicable law. Under California Civil Code Section 1798.83 (“Shine the Light”), California residents may also request information regarding our disclosure of personal information to third parties for direct marketing purposes.
10. International Visitors
The Services are operated in the United States and intended for users located in the United States. If you access the Services from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, which may have data protection laws that differ from those in your country.
11. Marketing Communications
You may opt out of marketing emails at any time by following the unsubscribe link in those emails or by contacting us. Even if you opt out of marketing communications, we may still send you transactional and service-related messages.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective” date at the top of this page and, where required by applicable law, provide additional notice. Your continued use of the Services after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:
Pizzeria Sei8809 W Pico Blvd
Los Angeles, CA 90035
pizzeriasei@gmail.com
(310) 465-0621